Deskripsi Pekerjaan
Are you passionate about retail and delivering exceptional customer service?
Watsons, the region's premier health, wellness, and beauty retailer operating over 8,000 stores globally, is seeking enthusiastic and dedicated individuals to join our fast-growing family as a Customer Assistant at our KSL 2 outlet in Johor.
As the friendly face of Watsons, you will be at the heart of our store operations. Your primary responsibility is to ensure every customer who walks through our doors has a memorable and delightful experience. From providing personalized product consultations on skincare, makeup, and health supplements to ensuring shelves are fully stocked and beautifully presented, your role is vital to our ongoing success in the community.
We believe in nurturing talent. As a Customer Assistant, you will gain invaluable hands-on experience in retail management, inventory control, and customer relationship management. You will be empowered to take ownership of your section, driving sales targets and achieving personal goals. This is more than just a job; it is the starting point of a rewarding career in the dynamic world of retail.
If you are a people person who thrives in a vibrant environment and is committed to excellence, we want to hear from you.
Why Build Your Career with Watsons?
- Competitive basic salary with attractive sales commissions and allowances.
- Comprehensive structured training and development programs.
- Clear and achievable career progression paths within the AS Watson Group.
- Exclusive staff discounts and medical benefits.
- A supportive, diverse, and energetic team culture.
Tanggung Jawab
- Greet and engage with customers to provide an exceptional shopping experience.
- Provide expert product knowledge and recommendations for health, beauty, and personal care items.
- Process sales transactions accurately and handle cash, credit, and digital payments.
- Maintain store cleanliness, organization, and visual merchandising standards.
- Receive, inspect, and stock merchandise on shelves and displays.
- Assist in inventory management, including stock counts and loss prevention.
- Promote Watsons loyalty programs and ongoing in-store promotions.
- Handle customer inquiries, feedback, and complaints with professionalism.
Kualifikasi
- Minimum SPM / O-Level or equivalent.
- Previous experience in retail, sales, or customer service is an advantage.
- Excellent communication and interpersonal skills.
- Customer-oriented with a positive attitude and strong work ethic.
- Ability to work on a rotational shift basis, including weekends and public holidays.
- Willing to be based in Johor (KSL City).
- Fresh graduates are encouraged to apply. Full training will be provided.
- Must be able to speak Bahasa Malaysia and English. Ability to speak Mandarin is an added advantage.