Deskripsi Pekerjaan
Join Watsons, Asia's leading health and beauty retailer, as a Customer Assistant at our vibrant store located in Lotus's Bagan Ajam, Penang! In this exciting role, you will be the face of Watsons, welcoming and assisting customers as they navigate our wide range of health, wellness, and beauty products. Whether you are an experienced retail professional or looking to kickstart your career in the customer service sector, this position offers a supportive environment to learn and grow.
We are seeking enthusiastic, energetic, and customer-oriented individuals who are passionate about delivering top-tier service. At Watsons, we believe in rewarding hard work with attractive career progression, comprehensive training, and exclusive staff benefits. Come be a part of a dynamic team that helps our customers look good, do good, and feel great every single day!
Tanggung Jawab
- Deliver friendly, proactive, and outstanding customer service to ensure an exceptional shopping experience.
- Engage with customers to understand their needs and offer product recommendations across wellness, skincare, and cosmetics.
- Operate the Point of Sale (POS) cash register system efficiently and accurately process payments.
- Perform daily stock replenishment and ensure products are beautifully displayed according to merchandising guidelines.
- Monitor product expiry dates, inventory levels, and update price tags systematically.
- Actively promote Watsons loyalty programs, exclusive membership privileges, and ongoing marketing campaigns.
- Collaborate with the store management team to maintain store cleanliness, organization, and safety standards.
Kualifikasi
- Minimum SPM qualification or equivalent. school leavers are highly encouraged to apply.
- Previous experience in retail sales, customer service, or hospitality is highly advantageous but not mandatory.
- Excellent communication and interpersonal skills with a warm and friendly personality.
- Flexible and able to work on shifts, weekends, and public holidays.
- Basic computer literacy and comfortable learning new retail systems.
- Self-motivated, reliable, and capable of working effectively in a fast-paced team environment.
- Conversational proficiency in Bahasa Malaysia and English; ability to speak local dialects is a plus.