Deskripsi Pekerjaan
Join LBC Express, one of the Philippines' most trusted courier and logistics companies, as a Customer Associate! We are seeking enthusiastic individuals to join our team in San Juan City and ensure smooth branch operations while providing exceptional service to our valued customers.
As a Customer Associate, you'll be the face of LBC Express, handling customer inquiries, processing shipments, and maintaining efficient branch operations. This is an excellent opportunity for fresh graduates to start their career in the logistics and customer service industry while gaining valuable experience in a dynamic environment.
At LBC Express, we believe in nurturing talent and providing growth opportunities. If you're passionate about customer service, detail-oriented, and eager to learn, we encourage you to apply and become part of our growing family.
Tanggung Jawab
- Assist customers with inquiries, transactions, and concerns in a professional and courteous manner
- Process and handle shipments efficiently, ensuring proper documentation and handling
- Maintain smooth branch operations by managing daily tasks and workflows
- Provide accurate information about LBC Express services, rates, and policies
- Handle cash transactions and maintain accurate financial records
- Collaborate with team members to ensure excellent service delivery
- Adhere to company policies and procedures at all times
Kualifikasi
- High school graduate or college student/graduate (fresh graduates are welcome)
- Excellent communication and interpersonal skills
- Customer service-oriented with a friendly and approachable personality
- Basic computer literacy and familiarity with office applications
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Attention to detail and accuracy in handling transactions and documents
- Willingness to work on flexible schedules, including weekends and holidays if required