Deskripsi Pekerjaan
We are seeking a dynamic Customer Insight & Analytics Assistant Manager to join our team in the West Region. In this pivotal role, you will leverage data-driven strategies to transform customer behavior into actionable business intelligence. You'll lead cross-functional initiatives to uncover market trends, enhance brand positioning, and optimize customer engagement strategies. The ideal candidate will thrive in fast-paced environments, translating complex datasets into compelling narratives that drive strategic decision-making. This position offers a competitive monthly salary of up to $6,300 plus opportunities for professional growth in a forward-thinking organization.
Tanggung Jawab
- Lead customer segmentation and behavioral analysis to identify growth opportunities
- Develop and maintain analytical frameworks for brand performance tracking
- Collaborate with marketing teams to implement data-driven campaigns
- Conduct competitive landscape analysis to identify market gaps
- Mentor junior analysts to foster analytical excellence within the team
- Present insights to stakeholders through executive dashboards and reports
- Optimize customer journey mapping using qualitative and quantitative methods
Kualifikasi
- Bachelor's degree in Business Analytics, Statistics, Marketing, or related field
- 3+ years of experience in customer insights or analytics roles
- Advanced proficiency in SQL, Excel, and visualization tools (Tableau/Power BI)
- Strong project management skills with ability to handle multiple initiatives
- Excellent communication skills with ability to translate data into business strategies
- Experience with A/B testing and experimental design methodologies
- Proven track record of implementing customer-centric solutions