Deskripsi Pekerjaan
PT TNS, the exclusive distributor of the Rodamas Group, is seeking a strategic and creative Customer Marketing Manager to lead our marketing efforts in Palembang. In this key leadership role, you will be responsible for designing and executing customer engagement strategies that not only enhance brand visibility but also drive tangible business results across the South Sumatra region.
As a vital link between our diverse portfolio of brands and our valued customers, you will oversee the customer lifecycle management, coordinate high-impact promotional activities, and foster strong relationships with key accounts. We are looking for a professional who is passionate about understanding customer needs and translating them into effective marketing campaigns. Your work will directly influence customer retention and acquisition, ensuring our brand remains the preferred choice in the market.
Join a dynamic team at Sasa Inti, where you will have the opportunity to shape marketing strategies in a growing market and contribute to the legacy of the Rodamas Group.
Tanggung Jawab
- Develop and execute comprehensive customer marketing strategies tailored to the Palembang market.
- Manage and nurture key client relationships to maximize lifetime value and brand loyalty.
- Collaborate closely with the sales and product teams to create targeted promotional campaigns and sales enablement materials.
- Organize and manage customer events, product roadshows, and exclusive experiences.
- Analyze customer feedback, market trends, and campaign performance metrics to optimize marketing ROI.
- Prepare detailed reports and presentations for senior management regarding customer acquisition and retention.
- Stay updated on industry trends to ensure our marketing approach remains competitive and innovative.
Kualifikasi
- Bachelor’s degree in Marketing, Business Administration, or a related field.
- Minimum of 3-5 years of experience in Customer Marketing, Account Management, or Sales Marketing.
- Strong understanding of the FMCG or retail distribution industry is highly preferred.
- Excellent verbal and written communication skills in both English and Bahasa Indonesia.
- Proficiency in using CRM software and digital marketing tools.
- Proven ability to work independently, prioritize tasks, and meet tight deadlines.
- A passion for building strong customer relationships and driving business growth.