Deskripsi Pekerjaan
Are you a dynamic individual with a passion for customer engagement and administrative excellence? MSR GROWTH SDN BHD is currently seeking a motivated Customer Relationship Executive to join our growing team in Pasir Puteh, Kelantan. In this role, you will serve as a vital link between our company and our valued clients, ensuring every interaction reflects our commitment to quality and service.
The ideal candidate will be a proactive communicator who enjoys working in a fast-paced environment. You will support our marketing initiatives by managing client inquiries, maintaining accurate records, and ensuring that our administrative processes run smoothly. If you are looking to kickstart your career with a forward-thinking organization that values growth and professional development, we want to hear from you.
Tanggung Jawab
- Manage day-to-day customer inquiries through various communication channels with professionalism and efficiency.
- Provide comprehensive administrative support to the sales and marketing departments.
- Assist in the execution of marketing campaigns and track customer engagement metrics.
- Maintain and update the customer database to ensure information accuracy and data integrity.
- Coordinate with internal teams to resolve customer issues and ensure high levels of satisfaction.
- Prepare sales reports, meeting minutes, and relevant documentation for management review.
- Participate in team briefings to stay updated on product features and company promotions.
Kualifikasi
- Minimum SPM/Diploma/Degree in Business Administration, Marketing, or a related field.
- Excellent verbal and written communication skills in both Malay and English.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- A customer-centric mindset with a friendly and approachable demeanor.
- Fresh graduates are encouraged to apply as training will be provided.
- Ability to work independently and as part of a collaborative team.