Deskripsi Pekerjaan
Are you a driven sales professional with a passion for building long-term client relationships? BFI Finance Indonesia is looking for a proactive Customer Relationship Executive to join our motorcycle financing division. In this role, you will be the bridge between our historical consumer data and new financial opportunities, ensuring our past clients continue to receive the best financial solutions in the market.
As a CRE, you will not just be selling; you will be acting as a financial consultant. You will analyze client profiles, re-engage with our existing database, and identify opportunities for repeat financing. This is an excellent opportunity for those who excel in direct sales, telemarketing, and field-based customer engagement to grow their career with one of Indonesia's leading multi-finance companies.
Tanggung Jawab
- Proactively contact and re-engage former BFI Finance customers to offer tailored financing solutions.
- Conduct thorough financial analysis to assess the eligibility and creditworthiness of returning prospects.
- Develop and implement effective sales strategies to achieve monthly branch production targets.
- Manage a pipeline of leads, ensuring timely follow-ups and consistent communication with potential clients.
- Maintain a high level of customer satisfaction by providing transparent and professional service.
- Coordinate with the credit and verification teams to ensure all documentation meets BFI's internal compliance standards.
- Report daily performance metrics and sales activities to the Branch Manager.
Kualifikasi
- Minimum Diploma (D3) degree from any field.
- At least 1-2 years of experience in Sales, Marketing, or Customer Relationship Management, preferably in the multi-finance or banking industry.
- Possess a deep understanding of motorcycle financing products and consumer credit evaluation.
- Strong communication, negotiation, and interpersonal skills.
- Willing to work in the field and highly motivated by sales targets.
- Proficient in using Microsoft Office and CRM software.
- Own a valid driver's license (SIM C) and a personal motorcycle.
- Must be highly resilient, target-oriented, and able to work under pressure.