Deskripsi Pekerjaan
Are you looking for a rewarding career in the automotive finance industry? BFI Finance Indonesia is seeking a dedicated Customer Relationship Executive specializing in motorcycles to join our dynamic team in Sidoarjo. We are committed to providing the best financial solutions for vehicle ownership, and we are looking for passionate individuals who excel in building trust and driving sales.
In this role, you will serve as the primary point of contact for our clients, guiding them through the motorcycle leasing process and ensuring a seamless experience from application to approval. You will be responsible for managing customer relationships, providing financial advice, and expanding our market reach within the region. We value proactive communication and a results-oriented mindset.
Join us to enjoy a comprehensive benefits package that includes health insurance, performance bonuses, maternity/paternity leave, and exclusive vehicle ownership programs.
Tanggung Jawab
- Manage and maintain strong relationships with motorcycle customers and potential clients.
- Conduct needs analysis and propose suitable financing solutions for motorcycle purchases.
- Process loan applications and manage documentation accurately and efficiently.
- Provide excellent after-sales service and support to ensure customer satisfaction.
- Meet and exceed monthly sales targets and key performance indicators (KPIs).
- Conduct field activities, including visiting motorcycle dealerships and local communities.
- Monitor market trends and competitor activities to identify new business opportunities.
Kualifikasi
- Diploma or Bachelor’s degree in any field.
- Experience in sales, customer service, or the automotive finance industry is a strong advantage.
- Valid Indonesian driving license (SIM A).
- Excellent communication skills in both English and Indonesian.
- Target-oriented mindset with the ability to work under pressure.
- Residing in or willing to work in the Surabaya and Sidoarjo area.
- Good interpersonal skills and a professional demeanor.