Deskripsi Pekerjaan
Join KB Finansia Multi Finance (Kreditplus), a leading financial institution in Indonesia, as a Customer Relationship Officer specializing in electronics. This pivotal role combines sales expertise with exceptional customer service to drive growth in our consumer financing division. You'll be the frontline ambassador connecting customers with our premium electronics products through personalized financing solutions. We seek dynamic professionals passionate about building lasting relationships while achieving sales targets in a fast-paced retail environment. Enjoy competitive compensation, comprehensive training, and career advancement opportunities within our expanding network.
Tanggung Jawab
- Build and maintain strong customer relationships through personalized engagement and follow-up
- Promote and sell electronics financing solutions (smartphones, laptops, appliances, etc.)
- Conduct needs-based consultations to match products with customer requirements
- Meet/exceed monthly sales targets and key performance indicators
- Process loan applications and ensure compliance with company policies
- Collaborate with sales team to develop effective client acquisition strategies
- Utilize CRM systems to track customer interactions and sales activities
Kualifikasi
- Bachelor's degree in Business, Marketing, or related field preferred
- 1-2 years experience in sales, customer service, or retail banking
- Strong communication and negotiation skills with customer-first mindset
- Proven ability to achieve sales targets in competitive environments
- Proficiency in CRM software and digital sales platforms
- Knowledge of electronics products and financing regulations
- Target-driven with ability to work independently and in teams