Deskripsi Pekerjaan
Join KB Finansia Multi Finance (Kreditplus) as a Customer Relationship Officer specializing in electronics in Ternate. We're seeking a dynamic professional to build and nurture client relationships while promoting our innovative financing solutions for electronic products. In this role, you'll be the face of our company, delivering exceptional service to customers and driving sales growth in the electronics sector. You'll work closely with clients to understand their needs, offer tailored financing options, and ensure seamless transaction experiences. This position offers a unique opportunity to develop your career in consumer finance while leveraging your passion for technology and customer service.
Tanggung Jawab
- Build and maintain strong relationships with customers focused on electronics financing
- Actively promote and sell financing solutions for electronic products (smartphones, appliances, etc.)
- Conduct market research to identify new opportunities in the electronics sector
- Ensure high customer satisfaction through personalized service and prompt issue resolution
- Collaborate with sales team to achieve monthly and quarterly targets
- Prepare and submit regular sales reports and performance metrics
- Stay updated on product knowledge and industry trends in electronics
Kualifikasi
- Minimum high school diploma, bachelor's degree preferred
- 1+ years of experience in sales or customer service (electronics/finance background advantageous)
- Strong communication and interpersonal skills
- Proficiency in negotiation and sales techniques
- Ability to work independently and meet targets
- Basic computer literacy and CRM software experience
- Resident in Ternate with local market knowledge