Deskripsi Pekerjaan
Are you a results-driven professional with a passion for direct sales and relationship management? Astra Credit Companies (ACC) is seeking a dynamic Customer Retention Canvassing specialist to join our team in Makassar. In this role, you will be the face of our company, responsible for bridging the gap between potential customers and our comprehensive multiguna financing solutions.
As a key member of our field team, you will focus on active direct selling, market penetration, and ensuring the high quality of credit applications. We are looking for an individual who is not just a closer, but a consultant who can build trust and maintain long-term retention. If you have a knack for field marketing, possess strong analytical skills for customer surveying, and thrive in a fast-paced environment, this is the perfect opportunity to accelerate your career with a reputable market leader.
Tanggung Jawab
- Execute direct selling strategies to promote multiguna financing products to target segments.
- Conduct professional field canvassing to identify and acquire new potential customers.
- Perform detailed customer surveys to assess creditworthiness and needs.
- Ensure the quality and accuracy of all credit application data submitted to the system.
- Manage customer relationships to ensure high retention rates and loyalty.
- Meet and exceed individual sales targets and performance KPIs set by the branch.
- Provide regular reports on field activities and market insights to the branch manager.
Kualifikasi
- Minimum Diploma degree (D3) from any major.
- Proven experience in sales, canvassing, or customer service (finance industry preferred).
- Strong communication and negotiation skills with a customer-centric mindset.
- Ability to work effectively in the field and adapt to dynamic market conditions in Makassar.
- High integrity, attention to detail, and persistence in achieving sales goals.
- Proficiency in basic data entry and mobile/digital reporting tools.
- Resilient personality with a strong drive to succeed in a target-oriented environment.