Deskripsi Pekerjaan
Are you a proactive individual seeking a stable and dynamic career in a multinational environment? Rapid Recruitment Asia is currently looking for a Customer Service Admin to join our team in the East Region. This full-time position offers a competitive salary range of $2,000 – $3,000 per month and follows standard office hours.
As a key member of our administrative team, you will be responsible for delivering top-tier customer support while ensuring smooth office operations. You will act as the primary point of contact for our clients, handling inquiries with professionalism and efficiency. This role is perfect for someone who thrives in a structured MNC setting and wants to contribute to a growing organization. You will utilize various software tools to manage customer accounts and ensure all documentation is processed accurately and on time.
What you will do:
Tanggung Jawab
- Manage incoming customer inquiries via phone, email, and chat with a focus on quality and speed.
- Process customer orders, prepare invoices, and maintain accurate sales records.
- Perform general administrative duties including filing, data entry, and document management.
- Assist in maintaining the CRM database to ensure data integrity.
- Coordinate with internal sales and logistics teams to resolve customer issues.
- Generate weekly or monthly reports as requested by management.
Kualifikasi
- GCE 'N' or 'O' Levels or a Diploma in any discipline.
- Minimum 1 year of experience in customer service or administrative support.
- Strong command of English; proficiency in Mandarin is highly preferred.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook).
- Excellent written and verbal communication skills.
- Ability to multitask and work independently in a fast-paced office.