Deskripsi Pekerjaan
Are you looking for a dynamic role in logistics and administration? StaffKing Pte Ltd is seeking a dedicated Customer Service/Admin Executive to join our growing team. As an essential part of our operations, you will bridge the gap between our clients and logistics services, ensuring seamless communication and efficient administrative support. We offer a stable 5-day work week in a modern office environment, allowing you to maintain a healthy work-life balance while advancing your career in a well-established MNC.
In this role, you will be the face of our customer service operations, handling inquiries with professionalism and solving problems efficiently. You will also play a key role in maintaining our office systems, ensuring that all documentation and records are up to date. If you are a detail-oriented individual looking for a promising opportunity in the West Region, we want to hear from you.
Tanggung Jawab
- Handle incoming customer inquiries via phone, email, and chat with professionalism and efficiency.
- Assist in logistics documentation, including preparation of shipping orders, bills of lading, and delivery notes.
- Coordinate with internal logistics and warehouse teams to ensure timely processing of shipments.
- Maintain and update accurate customer databases and filing systems.
- Perform general administrative duties such as data entry, filing, photocopying, and scanning.
- Process invoices and support the accounts receivable/payable process as needed.
- Respond to client emails promptly and follow up on pending issues to ensure resolution.
Kualifikasi
- GCE 'O' Levels or Diploma in any discipline; fresh graduates are welcome to apply.
- Minimum 1-2 years of experience in customer service, admin support, or logistics is preferred.
- Strong understanding of basic logistics concepts and supply chain terminology is an advantage.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
- Excellent verbal and written communication skills in English.
- Highly organized with strong attention to detail and accuracy.
- Ability to multitask and thrive in a fast-paced, team-oriented environment.