Deskripsi Pekerjaan
Join Philippine Business Bank as a Customer Service Assistant and become part of our award-winning team! We offer outstanding career growth opportunities, competitive salary packages with comprehensive benefits, and a passionate, energetic work environment. As a key member of our customer-facing team, you'll play a vital role in delivering exceptional banking experiences to our diverse clientele. Our commitment to employee development ensures you'll gain valuable skills while advancing your financial services career. If you thrive in dynamic settings and possess excellent communication abilities, this is your chance to grow with one of the Philippines' leading financial institutions.
Tanggung Jawab
- Deliver exceptional customer service through in-person, phone, and digital channels
- Process transactions, account inquiries, and service requests efficiently
- Resolve customer issues with empathy and problem-solving expertise
- Actively promote bank products and services to meet customer needs
- Maintain accurate transaction records and documentation
- Collaborate with branch teams to ensure seamless service delivery
- Adhere to banking regulations and security protocols
Kualifikasi
- High school diploma or equivalent; college degree preferred
- 1+ years customer service experience in banking/finance
- Strong communication and interpersonal skills
- Proficiency in basic banking software and MS Office
- Ability to work under pressure with attention to detail
- Knowledge of financial products and services
- Positive attitude and team collaboration mindset