Deskripsi Pekerjaan
Are you passionate about retail and delivering exceptional customer experiences? Concentrix is seeking a dedicated Customer Service Associate (CSA) to join our dynamic team in Clark Freeport Zone. In this role, you will be the face of our retail account, assisting customers with inquiries, processing transactions, and ensuring high satisfaction levels. We value professionalism, reliability, and a positive attitude. As part of a global leader in business services, you will gain valuable industry experience while working in a state-of-the-art facility. If you are looking for a full-time opportunity where your communication skills can shine, we want to hear from you. Join us and start your retail journey today!
Tanggung Jawab
- Greet and assist customers in a friendly and professional manner.
- Process sales transactions accurately using Point of Sale (POS) systems.
- Handle customer inquiries regarding products, services, and promotions.
- Resolve customer complaints and issues efficiently to maintain satisfaction.
- Maintain a clean and organized checkout area.
- Assist with inventory management and stock replenishment.
- Collaborate with team members to ensure smooth store operations.
Kualifikasi
- High school diploma or equivalent (College graduates are preferred).
- Previous experience in retail or customer service is an advantage.
- Strong communication and interpersonal skills.
- Ability to stand for long periods and work on one's feet.
- Basic computer literacy and familiarity with POS systems.
- Friendly, approachable, and customer-oriented attitude.
- Willingness to work in a fast-paced environment.