Deskripsi Pekerjaan
Are you looking for your first step into the corporate world? RecruitPedia Pte Ltd is hiring a dedicated Customer Service Executive to join our vibrant team in Downtown Tanjong Pagar. We value passion, attitude, and a willingness to learn over prior experience. This is an excellent opportunity for fresh graduates or those looking to switch careers into a people-focused role.
As a Customer Service Executive, you will serve as the primary point of contact for our clients. You will be the voice of our brand, ensuring every interaction is positive and professional. We provide comprehensive training and a supportive team environment to help you grow. If you are a good communicator with a strong desire to succeed, we want to hear from you. Join us to kickstart your career with a clear path for progression and a competitive compensation package.
Tanggung Jawab
- Handle inbound and outbound customer calls with a professional and friendly attitude.
- Resolve customer inquiries, complaints, and issues efficiently and accurately.
- Provide accurate information regarding our products, services, and policies.
- Update customer records and maintain the CRM database with up-to-date information.
- Assist in identifying sales opportunities and contributing to team targets.
- Collaborate closely with the sales and support teams to ensure customer satisfaction.
- Participate in daily team briefings and training sessions to enhance skills.
Kualifikasi
- No prior experience required; fresh graduates are highly encouraged to apply.
- Excellent verbal and written communication skills in English.
- Strong interpersonal skills and a genuine customer-oriented mindset.
- Ability to work effectively in a fast-paced, target-driven environment.
- Basic computer literacy and typing proficiency.
- Reliability, punctuality, and a positive team spirit.