Deskripsi Pekerjaan
Are you a customer service professional looking for an exciting opportunity in the manufacturing industry? Adecco is seeking a dedicated Customer Service / Order Processing Specialist to join our dynamic team in the Central Region. In this role, you will be the vital link between our clients and our operations, ensuring seamless order coordination and exceptional customer experiences.
As a Customer Service / Order Processing Specialist, you will work in a fast-paced environment where attention to detail and strong communication skills are essential. You will handle customer inquiries, process orders efficiently, and provide support across various departments including administration, finance, and warehouse operations. This position offers a competitive salary package with additional performance bonuses and AWS benefits.
Join our team at Adecco and contribute to our mission of delivering outstanding service while supporting the manufacturing sector. If you are a proactive individual with a passion for customer satisfaction and a knack for problem-solving, we encourage you to apply for this rewarding opportunity.
Tanggung Jawab
- Coordinate and process customer orders accurately and efficiently
- Handle customer inquiries via phone, email, and other communication channels
- Provide support to administration, finance, and warehouse departments
- Maintain accurate records of customer interactions and order details
- Collaborate with internal teams to ensure timely order fulfillment
- Resolve customer complaints and issues in a timely manner
- Assist with inventory management and stock verification
- Prepare and distribute reports on order status and customer feedback
Kualifikasi
- Previous experience in customer service or order processing
- Strong communication and interpersonal skills
- Attention to detail and accuracy in data entry
- Ability to work effectively in a fast-paced environment
- Proficiency in Microsoft Office applications
- Problem-solving abilities and customer-focused mindset
- Basic knowledge of manufacturing processes is a plus
- Diploma or equivalent in Business Administration or related field