Deskripsi Pekerjaan
Are you a motivated individual looking to kickstart your career in a dynamic and supportive environment? Internet Madju Abad Milenindo is currently seeking a dedicated Customer Service Representative to join our growing team in the beautiful location of Bali. This is a fantastic opportunity for fresh graduates to enter the professional world with a company that values employee well-being and growth.
As part of our team, you will play a crucial role in ensuring our operations run smoothly while providing top-tier service to our clients. We believe that a happy team is a productive team, which is why we provide exceptional benefits including complimentary meals twice a day and access to premium health and fitness facilities like our GYM, Badminton, and Futsal courts. If you are organized, friendly, and ready to learn, we want to meet you!
Tanggung Jawab
- Manage all administrative tasks and documentation for the assigned division to ensure operational efficiency.
- Respond promptly and professionally to customer inquiries via various communication channels.
- Provide accurate information regarding company services and internet packages.
- Coordinate with internal departments to resolve customer issues and improve service delivery.
- Maintain and update customer records and databases with high attention to detail.
- Assist in preparing daily and weekly administrative reports for management.
- Participate in company gatherings and team-building activities to maintain a positive work culture.
Kualifikasi
- Fresh graduates are highly encouraged to apply; prior experience is a plus but not mandatory.
- Minimum of a High School Diploma or equivalent; Bachelor’s degree preferred.
- Excellent communication and interpersonal skills in both written and verbal forms.
- Strong administrative and organizational skills with the ability to multitask.
- Proficiency in basic computer applications (MS Office, Email, Web Browsing).
- A customer-oriented mindset with a problem-solving attitude.
- Residing in or willing to relocate to Bali.