Deskripsi Pekerjaan
Join our compassionate dental team at Happy Dental and make a meaningful impact on patient experiences! We're seeking a dedicated Customer Service Representative to be the first point of contact for our patients. In this rewarding role, you'll support our clinic's smooth operations by assisting with patient care coordination, administrative procedures, and clinic setup. Whether you're a fresh graduate or transitioning to a new career, we provide comprehensive training to ensure your success. Enjoy a supportive environment where your contributions directly enhance patient satisfaction and clinic efficiency. This full-time position offers competitive compensation and the opportunity to grow within our healthcare-focused organization.
Tanggung Jawab
- Manage patient appointments and scheduling efficiently
- Assist with patient check-in procedures and record maintenance
- Handle patient inquiries regarding services and treatments
- Support clinic setup and sterilization protocols
- Coordinate with dental team for seamless patient care
- Process billing and insurance documentation
- Maintain a clean and organized clinic environment
Kualifikasi
- High school diploma or equivalent qualification
- Excellent communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Basic computer literacy for administrative tasks
- Ability to work collaboratively in a team setting
- Willingness to undergo comprehensive training
- Previous customer service experience is advantageous but not required