Deskripsi Pekerjaan
Join Central Mega Kencana as a Customer Service & Sales Associate and become the heart of our luxury jewellery experience! We're seeking passionate individuals who excel in building customer relationships while driving sales for our premium collections. In this dynamic role, you'll assist clients with product inquiries, showcase exquisite jewellery pieces, and create memorable shopping experiences. Our ideal candidate combines exceptional communication skills with a keen eye for detail to match customers with their perfect pieces. Enjoy competitive compensation, product training, and a vibrant retail environment where your growth is prioritized. If you thrive in customer-facing roles and have an appreciation for fine craftsmanship, this opportunity is your gateway to a rewarding career in luxury retail.
Tanggung Jawab
- Provide exceptional customer service through personalized consultations and product demonstrations
- Drive sales by understanding customer needs and recommending suitable jewellery pieces
- Process transactions accurately using POS systems and maintain sales records
- Handle customer inquiries, complaints, and returns with professionalism
- Maintain visual merchandising standards and ensure showroom presentation excellence
- Collaborate with team members to achieve sales targets and store objectives
- Stay updated on product knowledge, promotions, and industry trends
Kualifikasi
- High school diploma or equivalent; college degree preferred
- Minimum 1 year experience in customer service or retail sales
- Strong communication and interpersonal skills
- Basic knowledge of jewellery materials and craftsmanship
- Ability to work flexible hours including weekends and holidays
- Proficiency in using point-of-sale systems
- Pleasant personality with customer-centric approach
- Attention to detail and organizational skills