Deskripsi Pekerjaan
Join Anradus as a Customer Service/Sales Support Coordinator (Spare Parts) and become an integral part of our dynamic team! We are seeking a detail-oriented and customer-focused professional to manage our spare parts operations and ensure exceptional service delivery to our valued clients.
In this role, you will be responsible for handling quotations, sales orders, invoices, and delivery documents with precision and efficiency. You'll serve as the primary point of contact for customer inquiries, providing timely and accurate information about spare parts availability, pricing, and delivery timelines. Your expertise will be crucial in maintaining accurate inventory records and coordinating shipments to ensure seamless logistics operations.
Anradus offers a collaborative work environment where your contributions make a direct impact on customer satisfaction and business growth. If you're passionate about customer service, possess strong organizational skills, and thrive in a fast-paced setting, we invite you to apply for this exciting opportunity.
Tanggung Jawab
- Process quotations, sales orders, and invoices with accuracy and attention to detail
- Respond to customer inquiries regarding spare parts availability, pricing, and delivery status
- Update inventory records regularly to ensure accurate stock levels
- Coordinate shipments and track delivery progress to ensure timely fulfillment
- Prepare and maintain delivery documentation for all spare parts transactions
- Collaborate with sales team to support customer needs and resolve any issues
- Monitor and report on spare parts sales performance and inventory trends
Kualifikasi
- Diploma or degree in Business Administration, Supply Chain Management, or related field
- Minimum 2 years of experience in customer service or sales support role
- Strong knowledge of spare parts inventory management systems
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite and ERP systems
- Strong problem-solving abilities and attention to detail
- Ability to work independently and as part of a team in a fast-paced environment
- Prior experience in logistics or supply chain coordination is advantageous