Deskripsi Pekerjaan
Are you a vibrant, goal-oriented individual looking to kickstart your career in a fast-paced travel environment? 1982 Mini Travel Sdn Bhd is looking for a dynamic Customer Services / Sales Representative to join our growing team in Changlun, Kedah. We pride ourselves on creating a professional yet energetic workplace where your potential is not just recognized, but celebrated.
As our Customer Services / Sales Representative, you will be the face and voice of our brand. You will play a pivotal role in assisting our clients with their travel needs while driving sales growth through exceptional service. If you are passionate about travel, enjoy interacting with diverse customers, and possess the drive to hit targets in a supportive environment, we want to hear from you.
We offer a structured career path, on-the-job training, and a collaborative team culture designed to help you excel. Join us and turn your talent into a rewarding career in the travel and tourism industry.
Tanggung Jawab
- Manage incoming customer inquiries via phone, email, and walk-ins regarding travel packages and services.
- Provide expert advice on destination planning, ticketing, and travel itineraries to meet customer needs.
- Proactively promote and sell travel products and services to achieve monthly sales targets.
- Maintain high levels of customer satisfaction through efficient problem-solving and professional communication.
- Prepare accurate travel documentation, invoices, and bookings within the reservation system.
- Follow up with prospective clients to build long-term relationships and encourage repeat business.
- Stay updated on the latest travel trends, visa requirements, and promotional offers.
Kualifikasi
- Candidate must possess at least a SPM, Diploma, or Degree in any field.
- Fresh graduates are highly encouraged to apply; prior experience in sales or customer service is a plus.
- Excellent communication skills in Bahasa Malaysia and English; proficiency in additional languages is an advantage.
- Energetic, positive attitude with a strong desire to learn and grow.
- Highly organized with the ability to multitask in a busy environment.
- Proficiency in basic computer applications (Microsoft Office Suite).
- Willingness to work flexible hours as required by the travel industry.