Deskripsi Pekerjaan
Join our team at Private Advertiser as a Paid Customer Support Intern and embark on a rewarding career journey in Karawang, Jawa Barat. We are a dynamic company committed to delivering exceptional value to our customers, and we are looking for a passionate individual to help us achieve our goals.
In this role, you will be at the forefront of our customer interactions. You will have the opportunity to present our innovative products and services to a diverse customer base. Your primary responsibility will be to educate customers, helping them understand how our offerings can meet their needs. Your friendly and professional demeanor will be crucial in building lasting relationships and ensuring a superior customer experience.
Key Learning Opportunities:
- Develop expert-level communication and negotiation skills.
- Gain hands-on experience with our CRM platform and sales tools.
- Learn effective product demonstration techniques.
- Receive continuous mentorship and feedback from experienced team leaders.
This paid internship is designed to be a launchpad for your career in customer service and sales. We are looking for someone who is proactive, eager to learn, and ready to contribute. If you are located in or near Karawang and are excited about starting your professional journey, we want to hear from you. Apply today and take the first step towards a bright future!
Tanggung Jawab
- Engage with customers to offer products and services, ensuring a positive and informative experience.
- Provide comprehensive product education and address customer queries effectively.
- Deliver friendly and professional service to build strong customer relationships.
- Achieve individual and team sales targets while maintaining high-quality standards.
- Accurately document customer interactions and feedback in the CRM system.
- Collaborate with the customer service team to enhance overall service delivery.
- Stay updated on product knowledge and industry trends.
Kualifikasi
- Currently pursuing a Diploma or Bachelor's degree in any major (preferably Marketing, Communications, or Business).
- Excellent verbal and written communication skills in Bahasa Indonesia and English.
- Strong customer service orientation with a friendly and empathetic demeanor.
- Proficient in Microsoft Office (Word, Excel, PowerPoint).
- Willing to be placed in Karawang, Jawa Barat.
- Able to commit to a 3-6 month internship period.
- Goal-oriented, proactive, and able to work in a team environment.