Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for data accuracy? Work Avenue And Business Solutions Incorporated, a premier BPO provider in the Philippines, is looking for motivated Data Support Associates to join our expanding team in Cebu City. This role offers an excellent entry point into the fast-paced world of business process outsourcing, with opportunities for growth and skill development.
As a Data Support Associate, you will play a key role in managing and maintaining critical data for our clients. You will work onsite in a collaborative environment, supporting client operations through accurate data handling, reporting, and process improvement. Shifting schedules are part of the role to ensure round-the-clock support.
We provide comprehensive training, a competitive salary package, and a supportive culture that values your contribution. If you are ready to build a rewarding career in a dynamic BPO setting, apply today and become part of our success story.
Tanggung Jawab
- Perform accurate data entry, verification, and maintenance in company databases.
- Generate regular reports and data summaries for internal teams and clients.
- Monitor data quality, identify discrepancies, and resolve issues promptly.
- Collaborate with team members to optimize data processes and enhance efficiency.
- Provide data support to customer service and other operational departments.
- Adhere strictly to data confidentiality and security protocols.
- Handle incoming data requests and escalate complex issues as needed.
- Participate in ongoing training to improve skills and stay updated on tools.
Kualifikasi
- At least high school diploma or equivalent; associate or bachelor’s degree in a related field is an advantage.
- Prior experience in data entry, BPO, or customer service preferred.
- Proficiency in Microsoft Office, especially Excel, is required.
- Strong attention to detail and accuracy in data handling.
- Excellent verbal and written communication skills in English.
- Ability to multitask and thrive in a fast-paced environment.
- Flexibility to work shifting schedules, including nights, weekends, and holidays.
- Must be willing to work onsite in Cebu City.