Deskripsi Pekerjaan
Join Life Water Industries as a Debt Collector Assistant and play a vital role in our financial operations. This position offers a unique opportunity to develop your skills in financial management while supporting our mission to provide essential services. You'll work in a dynamic environment where your contributions directly impact our company's financial health and customer relationships. We value teamwork, integrity, and proactive problem-solving, offering competitive compensation and growth opportunities for dedicated professionals. If you're passionate about financial resolution and customer service, this role is your gateway to a rewarding career in finance.
Tanggung Jawab
- Manage and follow up on overdue accounts through phone calls and written communications
- Negotiate payment plans and settlements with debtors
- Maintain accurate records of collection activities and customer interactions
- Collaborate with the finance team to resolve billing discrepancies
- Prepare regular reports on collection metrics and performance
- Ensure compliance with debt collection regulations and company policies
- Identify high-risk accounts for escalation and specialized handling
Kualifikasi
- Minimum SPM or equivalent qualification
- 1-2 years of experience in debt collection or accounts receivable preferred
- Strong communication and negotiation skills
- Proficiency in Microsoft Office Suite
- Ability to work independently and manage multiple priorities
- Basic understanding of financial terminology and processes
- Customer-focused mindset with problem-solving abilities