Deskripsi Pekerjaan
Join My Hero Hypermarket's leadership team as a Department Head Supermarket and drive excellence in retail operations. This pivotal role combines strategic oversight with hands-on leadership to optimize our grocery department's performance. You'll implement robust inventory management systems, ensuring FIFO compliance and visually compelling product displays that maximize sales appeal. Your expertise in dynamic pricing strategies will help capture market opportunities while maintaining competitive margins. As the customer experience champion, you'll resolve inquiries efficiently and train staff to deliver exceptional service. With a focus on KPI-driven results, you'll mentor team members to achieve ambitious sales targets while upholding our brand's quality standards. This position offers the opportunity to shape departmental success in a dynamic retail environment.
Tanggung Jawab
- Oversee inventory management, product displays, and FIFO implementation in grocery section
- Develop and execute pricing strategies to maximize profitability
- Lead staff training programs to enhance operational standards and sales performance
- Resolve customer inquiries and ensure exceptional service delivery
- Monitor sales targets and implement strategies to achieve departmental goals
- Ensure compliance with health, safety, and hygiene regulations
- Coordinate with suppliers and other departments for seamless operations
Kualifikasi
- Bachelor's degree in Retail Management, Business Administration, or related field
- Minimum 5 years of retail experience with 2+ years in management
- Proven track record in inventory control and visual merchandising
- Strong leadership and team development capabilities
- Expertise in retail analytics and sales target achievement
- Excellent problem-solving and customer service skills
- Proficiency in retail management software and MS Office Suite