Deskripsi Pekerjaan
Outsourcey is a leading provider of outsourcing solutions, empowering businesses to scale efficiently across the globe. We are currently seeking a passionate, tech-savvy, and highly organized Digital Operations Coordinator to join our dynamic retail team based in Taguig City. In this pivotal role, you will be responsible for the flawless execution and continuous improvement of our digital operations. Your primary mandate will involve managing everything from product uploads and inventory synchronization across multiple e-commerce channels to meticulous order management and comprehensive optimization of the customer experience.
You will work directly at the intersection of cutting-edge technology, comprehensive data analytics, and modern retail strategy, ensuring that our virtual storefront operates with maximum precision and efficiency at all times. The ideal candidate is a proactive problem-solver who can independently manage multiple complex workflows, analyze detailed operational metrics to accurately identify bottlenecks, and implement strategic, data-driven process improvements. You must thrive in a collaborative hybrid environment and possess a deep, practical, and demonstrable understanding of top-tier e-commerce platforms and current retail market dynamics.
This is significantly more than just a job; it represents an outstanding opportunity to make a tangible, lasting impact on a rapidly growing company with a global footprint. You will have the unique chance to help shape our core operational strategies, experiment with and master cutting-edge digital tools, and dramatically accelerate your career trajectory in the fast-paced world of online retail. If you are genuinely ready to take the next significant step in your digital operations career, and if you are passionate about ensuring customers consistently have an exceptional and seamless experience, we want to meet you. Apply now to join Outsourcey in Taguig City and help us build the future of retail!
Tanggung Jawab
- Oversee the daily operational workflows of our e-commerce platforms, ensuring accurate product listings, pricing, and inventory levels.
- Coordinate with cross-functional teams (Marketing, Sales, Fulfillment) to align digital campaigns with operational capabilities.
- Manage product data entry, categorization, and digital asset management within our retail systems.
- Analyze sales data and operational metrics to identify trends, optimize performance, and reduce friction in the customer journey.
- Implement and maintain standard operating procedures for digital order processing and fulfillment.
- Troubleshoot and resolve operational issues promptly to minimize downtime and customer impact.
- Assist in the onboarding and training of new team members on digital tools and operational processes.
- Support the launch of new products and promotions by coordinating digital assets and inventory allocation.
Kualifikasi
- Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field.
- Proven experience (1-3 years) in digital operations, e-commerce coordination, or retail management.
- Proficiency with e-commerce platforms (e.g., Shopify, Magento) and retail management systems.
- Strong analytical skills with the ability to interpret data and generate actionable insights.
- Exceptional organizational and project management skills, with keen attention to detail.
- Excellent written and verbal communication skills in English.
- Ability to work independently in a fast-paced environment and manage multiple priorities.
- Tech-savvy with proficiency in Google Workspace, Excel/Sheets, and project management tools (e.g., Asana, Trello).