Deskripsi Pekerjaan
We are seeking a meticulous Documentation Specialist to join our dynamic team at Crown Regency Hotels & Resorts. In this critical role, you will be the guardian of our organizational knowledge, ensuring all recordsāfrom operational manuals to compliance documentsāare accurately maintained, securely stored, and easily accessible. You will implement robust document control systems that streamline information flow while maintaining strict confidentiality and regulatory compliance standards. This position requires a blend of technical proficiency and organizational excellence to support our hospitality operations across multiple properties.
As our Documentation Specialist, you will collaborate with department heads to create standardized templates, conduct periodic audits of document repositories, and transition to digital archiving systems. Your attention to detail will directly impact our operational efficiency and regulatory readiness. If you thrive in precision-driven environments and possess a passion for creating seamless information ecosystems, we invite you to apply and contribute to our commitment to service excellence.
Tanggung Jawab
- Develop, implement, and maintain document control systems for all company records
- Ensure compliance with industry regulations and internal documentation standards
- Manage digital and physical document repositories with version control protocols
- Coordinate document audits and implement corrective actions for discrepancies
- Create standardized templates for operational procedures and policy documents
- Train staff on proper documentation procedures and record-keeping best practices
- Oversee document retention schedules and secure destruction processes
Kualifikasi
- Bachelor's degree in Business Administration, Office Management, or related field
- Minimum 2 years experience in document control or records management
- Proficiency in document management systems (e.g., SharePoint, DMS)
- Strong knowledge of ISO documentation standards and compliance frameworks
- Exceptional attention to detail with proven organizational skills
- Advanced proficiency in Microsoft Office Suite (Word, Excel, SharePoint)
- Ability to manage multiple projects with competing deadlines