Deskripsi Pekerjaan
Are you a driven sales professional with a passion for digital growth? Maksima Karya Sakti is looking for a dynamic E-Channel Sales Specialist to spearhead our online revenue streams. In this role, you will be the engine behind our digital storefronts, optimizing performance across major marketplaces, our proprietary website, and our mobile application.
You will be responsible for end-to-end e-commerce operations, from inventory planning and promotional strategy to digital customer engagement. We are looking for an analytical thinker who understands the nuances of user behavior and can translate data into actionable sales growth. Join us to reshape our digital presence and reach new heights in the competitive Indonesian e-commerce landscape.
Tanggung Jawab
- Manage end-to-end operations for marketplace accounts (Shopee, Tokopedia, Lazada, etc.) and direct web/app platforms.
- Develop and execute monthly promotional calendars to maximize sales conversion and traffic.
- Analyze sales reports and digital traffic data to identify growth opportunities and optimize product listings.
- Collaborate with the marketing team to coordinate digital ad campaigns and SEO/SEM initiatives.
- Monitor competitor activity, pricing strategies, and industry trends to maintain a competitive advantage.
- Manage stock allocation and replenishment to ensure product availability across all digital channels.
- Implement customer loyalty programs and engagement strategies to boost repeat purchase rates.
- Resolve customer inquiries and feedback related to online transactions to ensure a high seller rating.
Kualifikasi
- Bachelor’s degree in Marketing, Business, Communications, or a related field.
- Minimum 2 years of experience in E-commerce, Marketplace Management, or Digital Sales.
- Strong proficiency in marketplace seller centers and content management systems (CMS).
- Solid understanding of digital marketing metrics (ROAS, CPC, CTR, Conversion Rate).
- Analytical mindset with the ability to interpret complex data sets into growth strategies.
- Excellent communication and negotiation skills, with fluency in Indonesian and English.
- Ability to thrive in a fast-paced environment and handle multiple digital platforms simultaneously.
- Strong attention to detail and proficiency in Microsoft Excel or Google Sheets.