Deskripsi Pekerjaan
Join zonakacamata as an E-Commerce Administrator and become the backbone of our online retail operations! We're seeking a detail-oriented professional to manage our digital storefront, ensuring seamless customer experiences and operational excellence. In this role, you'll handle order processing, inventory synchronization, and platform optimization while maintaining our brand's reputation for reliability. This is an ideal opportunity for someone passionate about e-commerce innovation to contribute to a growing company in Indonesia's vibrant retail sector. If you thrive in dynamic environments and possess strong organizational skills, we invite you to apply and help shape our digital future.
Tanggung Jawab
- Manage end-to-end order processing, fulfillment, and delivery coordination
- Monitor and update product listings, pricing, and promotional content
- Handle customer inquiries, complaints, and returns via digital channels
- Analyze sales data and inventory metrics to optimize stock levels
- Collaborate with marketing teams on digital campaigns and SEO strategies
- Generate performance reports and identify improvement opportunities
- Maintain accurate records of transactions and customer interactions
Kualifikasi
- High school diploma or equivalent; bachelor's degree preferred
- 1-2 years of experience in e-commerce administration or retail operations
- Proficiency in e-commerce platforms (e.g., WooCommerce, Shopify)
- Strong data entry skills with attention to detail
- Excellent written and verbal communication in Indonesian
- Basic understanding of digital marketing principles
- Ability to work independently and prioritize tasks efficiently