E Commerce Assistant

At You Pharmacy, we are dedicated to delivering high-quality health and wellness products to our customers. As we expand our digital presence, we are looking for an enthusiastic E Commerce Assistant to join our team in Subang Jaya. This role is central to our e-commerce operations, encompassing everything from order management to engaging live streaming events.

In this position, you will be responsible for the smooth running of our online store. Your duties will include processing orders, updating product listings, managing inventory levels, and coordinating with the logistics team to ensure timely deliveries. Beyond these operational tasks, you will also take the lead in hosting live streaming sessions on platforms such as Facebook and Instagram. During these sessions, you will showcase new products, explain their features, answer customer questions, and offer exclusive promotions. Your ability to build rapport with viewers and turn engagement into sales is crucial.

You will collaborate closely with the marketing department to plan and schedule live events, create compelling content, and analyze performance metrics to optimize future streams. Additionally, you will handle customer inquiries through various channels, providing timely and helpful responses. This role requires a proactive individual who is comfortable working both independently and as part of a team.

We are looking for someone with a passion for e-commerce and social media. Prior experience in a similar role is beneficial but not required; we value a willingness to learn and a positive attitude. You should be comfortable on camera and have excellent verbal communication skills. If you are detail-oriented, tech-savvy, and excited about the intersection of e-commerce and live streaming, we encourage you to apply.

You Pharmacy offers a supportive work environment and opportunities for growth. Join us to make a meaningful impact on our online brand and help us connect with customers in innovative ways.