Deskripsi Pekerjaan
Are you a versatile professional passionate about both e-commerce and human resources? Join our growing food business as an E-Commerce cum HR professional and play a pivotal role in our expansion journey. This unique hybrid position offers the opportunity to shape our digital presence while ensuring our team thrives in a supportive environment.
In this dynamic role, you'll be at the forefront of our online operations, managing everything from e-commerce platforms and order fulfillment to engaging livestream events that showcase our products. Your HR expertise will be crucial in handling payroll administration, ensuring our employees receive timely and accurate compensation while maintaining compliance with local regulations.
As the face of our customer service, you'll build lasting relationships with our clients, addressing inquiries and resolving concerns with professionalism and empathy. The ideal candidate is a multitasker who can seamlessly transition between analyzing sales data and fostering positive workplace culture.
Our food business is experiencing exciting growth, and we're seeking someone who can grow with us. If you're ready to make a meaningful impact in both our digital and human resources domains, we invite you to apply and become an integral part of our success story.
Tanggung Jawab
- Manage and optimize e-commerce platforms to drive online sales and enhance customer experience
- Oversee order fulfillment processes, ensuring timely and accurate delivery of products
- Coordinate and execute livestream events to showcase food products and engage with customers
- Handle all aspects of customer service, including responding to inquiries and resolving issues
- Administer payroll processes, ensuring accurate and timely compensation for all employees
- Implement HR policies and procedures to maintain a positive work environment
- Analyze e-commerce performance metrics and identify opportunities for improvement
- Collaborate with team members across departments to ensure smooth operations
Kualifikasi
- Bachelor's degree in Business Administration, Human Resources, or related field
- Proven experience in e-commerce operations and management
- Strong knowledge of HR practices, particularly in payroll administration
- Excellent communication and interpersonal skills for customer service interactions
- Experience with livestream platforms and digital marketing strategies
- Proficiency in relevant software and tools for e-commerce and HR management
- Ability to multitask and manage competing priorities in a fast-paced environment
- Detail-oriented with strong organizational and time management skills