Deskripsi Pekerjaan
Are you a strategic thinker with a passion for digital growth? PT Solar Orchid Indonesia is seeking a dynamic and results-driven E-Commerce Leader to spearhead our online presence and drive operational excellence across our digital storefronts.
In this high-impact role, you will be the engine behind our e-commerce success, taking full ownership of our end-to-end operational strategy on major platforms including Shopee, TikTok Shop, and beyond. We are looking for a leader who can not only manage daily workflows but also analyze market trends to scale our brand's reach and profitability in an increasingly competitive Indonesian digital landscape.
You will lead a talented team, optimizing everything from product listings and promotional campaigns to inventory management and customer experience. If you are data-driven, creative, and ready to take our e-commerce business to the next level, we invite you to join our growing team in Kelapa Gading.
Tanggung Jawab
- Develop and execute comprehensive e-commerce strategies to drive sales growth across platforms like Shopee, TikTok Shop, and internal websites.
- Manage end-to-end operational workflows, including product listings, price management, and inventory synchronization.
- Lead, mentor, and supervise the e-commerce team to ensure high performance and strict adherence to service level agreements (SLAs).
- Plan and execute promotional campaigns, flash sales, and live-streaming schedules to maximize visibility and GMV.
- Monitor platform analytics to generate actionable insights, reporting performance trends and ROI to senior management.
- Coordinate with supply chain and marketing departments to ensure product availability and brand alignment.
- Proactively resolve customer service issues and platform compliance concerns to maintain a high store rating.
Kualifikasi
- Bachelor’s degree in Marketing, Business Administration, Management, or a related field.
- Minimum 3-5 years of proven experience in e-commerce management, specifically within the Indonesian market.
- Deep expertise in managing marketplace back-end dashboards (Seller Center for Shopee, TikTok Shop, etc.).
- Strong leadership skills with a track record of managing and developing high-performing teams.
- Exceptional analytical skills with proficiency in Microsoft Excel and data visualization tools.
- Strong understanding of digital marketing trends, consumer behavior, and online sales funnel optimization.
- Ability to work effectively under pressure and meet ambitious sales targets in a fast-paced environment.