Deskripsi Pekerjaan
Are you a digital-savvy professional looking to take the lead on e-commerce operations in Yogyakarta? We are looking for a dedicated E-commerce Manager to join our growing team. As we expand our reach across digital platforms, you will be the driving force behind our online sales strategy, ensuring an seamless customer journey and optimizing our presence in a competitive digital marketplace.
The ideal candidate will have a deep understanding of online retail dynamics, marketplace management, and data-driven marketing. You will work closely with internal teams to elevate our brand presence, increase conversion rates, and manage end-to-end sales processes. If you are passionate about digital growth and have a proven track record in managing online storefronts, we would love to hear from you.
Tanggung Jawab
- Develop and execute comprehensive e-commerce strategies to drive revenue growth and brand awareness.
- Manage end-to-end operations of online sales platforms and official stores.
- Monitor and analyze e-commerce performance metrics (KPIs) to identify areas for optimization and growth.
- Coordinate with internal teams regarding product inventory, content updates, and digital promotions.
- Implement effective digital marketing campaigns to increase traffic and maximize conversion rates.
- Maintain excellent customer service standards and manage online reputation through timely engagement.
- Conduct competitor analysis and stay updated on the latest e-commerce trends and platform features.
Kualifikasi
- Bachelor’s degree in Marketing, Business Administration, Communication, or a related field.
- Minimum 1-2 years of experience managing e-commerce platforms or online retail operations.
- Strong understanding of marketplace ecosystems (e.g., Shopee, Tokopedia, TikTok Shop).
- Proficient in digital marketing tools and data analytics software.
- Exceptional problem-solving skills and the ability to thrive in a fast-paced environment.
- Excellent communication and interpersonal skills in both English and Indonesian.
- Ability to work independently and collaboratively within a dynamic team.