Deskripsi Pekerjaan
Are you a dynamic e-commerce professional looking to elevate your career in the fast-paced logistics and retail sector? Maju Express Indonesia is currently seeking a results-driven E-commerce / Marketplace Specialist to join our growing team in Pluit, Jakarta Utara.
In this role, you will be the engine behind our digital storefronts. You will be responsible for managing product listings, optimizing sales performance, and executing marketing campaigns across Indonesia's leading marketplace platforms (Shopee, Tokopedia, Lazada, etc.). The ideal candidate is data-oriented, understands marketplace algorithms, and possesses a strong desire to drive brand growth and customer satisfaction.
We offer a collaborative environment where your initiatives have a direct impact on our business performance. If you are passionate about digital retail and eager to take ownership of end-to-end marketplace operations, we want to hear from you!
Tanggung Jawab
- Manage day-to-day operations of company stores on various marketplace platforms including Shopee, Tokopedia, and TikTok Shop.
- Create and optimize product listings with SEO-friendly titles, descriptions, and high-quality imagery to increase conversion rates.
- Coordinate and execute marketplace promotional campaigns, including flash sales, vouchers, and product bundling.
- Monitor and analyze store performance metrics (sales, traffic, conversion rate) to provide actionable insights for growth.
- Manage customer inquiries, feedback, and reviews to maintain a high store rating and professional brand image.
- Coordinate with internal warehouse/logistics teams to ensure stock accuracy and timely order fulfillment.
- Stay updated with the latest marketplace platform policies, algorithm changes, and emerging e-commerce trends.
Kualifikasi
- Minimum of 1-2 years of experience in E-commerce or Marketplace management.
- Strong understanding of marketplace back-end management (Seller Center).
- Proficient in using data tools and Microsoft Excel for reporting and sales analysis.
- Excellent communication and customer service skills.
- Detail-oriented with the ability to manage multiple tasks simultaneously.
- Strong analytical mindset with a passion for digital marketing.
- Ability to work independently and as part of a team in a fast-paced environment.
- Placement in Pluit, Jakarta Utara.