Deskripsi Pekerjaan
Join Seni Klasik Batik Textiles as an E-Commerce Operations Assistant and become a vital part of our traditional batik brand's digital transformation. This dynamic role combines hands-on operational excellence with cutting-edge e-commerce innovation. You'll manage end-to-end order processing, ensure accurate inventory control, and meticulously pack premium batik textiles for delivery. Additionally, you'll support our TikTok Live sessions by preparing products and assisting with real-time customer engagement. This position is ideal for detail-oriented individuals passionate about bridging traditional craftsmanship with modern retail practices. Enjoy competitive compensation, growth opportunities in a culturally rich environment, and the chance to preserve Malaysia's heritage while driving online sales excellence.
Tanggung Jawab
- Process and fulfill customer orders with precision and timeliness
- Monitor and manage stock levels for batik textiles and packaging materials
- Pack orders securely while maintaining product quality standards
- Prepare products and assist during TikTok Live streaming sessions
- Coordinate with logistics partners for seamless delivery
- Update inventory systems and reconcile stock discrepancies
- Support customer inquiries related to order status and products
Kualifikasi
- SPM or equivalent qualification with 1-2 years in e-commerce/retail
- Proficiency in order management systems (e.g., Shopify, WooCommerce)
- Strong organizational skills with attention to detail
- Basic knowledge of inventory management principles
- Comfortable working with social commerce platforms (TikTok, Instagram)
- Ability to multitask in a fast-paced environment
- Good communication skills in Bahasa Malaysia and English