Deskripsi Pekerjaan
Are you a data-driven e-commerce enthusiast looking to make a meaningful impact? PT Ibu Anak Sukses is seeking a talented and motivated E-Commerce Specialist to join our growing team in Surabaya. In this role, you will be the driving force behind our online store operations, ensuring a seamless shopping experience for our customers while optimizing our digital footprint to maximize sales performance.
The ideal candidate possesses a deep understanding of marketplace dynamics, digital marketing trends, and customer behavior. You will be responsible for managing product listings, monitoring store health, and executing promotional strategies that elevate our brand presence. If you are analytical, creative, and thrive in a fast-paced retail environment, we want to hear from you.
Tanggung Jawab
- Manage and maintain day-to-day operations of online marketplaces (Shopee, Tokopedia, TikTok Shop, etc.).
- Optimize product listings with compelling SEO-friendly descriptions, titles, and high-quality imagery to increase conversion rates.
- Execute and monitor promotional campaigns, flash sales, and seasonal marketing activities.
- Analyze store performance metrics and generate weekly reports to identify growth opportunities.
- Coordinate with the logistics and warehouse teams to ensure accurate stock management and timely order fulfillment.
- Handle customer inquiries and reviews professionally to maintain a positive store rating and brand reputation.
- Monitor competitor pricing and market trends to adjust strategies proactively.
Kualifikasi
- Bachelor’s degree in Marketing, Business Administration, or a related field.
- Minimum 1-2 years of proven experience in E-Commerce or Digital Marketing roles.
- Strong proficiency in utilizing marketplace seller centers and backend management tools.
- Deep understanding of digital marketing tools, social media trends, and consumer behavior in the Indonesian market.
- Excellent analytical skills with the ability to interpret data and translate it into actionable strategies.
- Proactive, detail-oriented, and able to work independently as well as in a collaborative team environment.
- Strong communication skills in both written and spoken Indonesian.