Deskripsi Pekerjaan
Are you a digital retail enthusiast with a passion for driving sales growth? The Keranjang Bali is looking for a dynamic and results-oriented E-Commerce Specialist to join our team in Cirebon. In this role, you will be the backbone of our online presence, responsible for optimizing our marketplace performance, enhancing customer experience, and executing strategic digital campaigns to maximize revenue.
The ideal candidate is someone who understands the pulse of Indonesian marketplaces, possesses a sharp analytical mind, and is comfortable working in a fast-paced retail environment. If you are ready to take ownership of our digital sales channels and contribute to our brand growth, we invite you to apply.
Tanggung Jawab
- Manage and oversee daily operations of various e-commerce marketplaces (Shopee, Tokopedia, TikTok Shop, etc.).
- Execute strategies to increase shop traffic, conversion rates, and overall sales performance.
- Upload, update, and optimize product listings including titles, descriptions, and high-quality imagery.
- Monitor competitor pricing and market trends to adjust our promotional strategies accordingly.
- Coordinate with the warehouse and logistics teams to ensure timely order fulfillment and stock accuracy.
- Handle customer inquiries and reviews professionally to maintain a positive shop rating.
- Create and execute promotional campaigns, flash sales, and participation in marketplace events.
- Analyze weekly and monthly sales reports to provide actionable insights for growth.
Kualifikasi
- Minimum Diploma degree in Marketing, Communications, Management, or a related field.
- Proven experience as an E-Commerce Admin or Marketplace Specialist for at least 1 year.
- Deep understanding of the back-end operation of major Indonesian marketplaces.
- Strong analytical skills with the ability to interpret sales data and metrics.
- Excellent attention to detail and ability to manage multiple tasks simultaneously.
- Proficient in Microsoft Office (especially Excel) and basic graphic design tools (Canva/Photoshop) is a plus.
- Strong problem-solving abilities and a growth-oriented mindset.
- Ability to work independently and as part of a target-driven team.