Deskripsi Pekerjaan
Are you passionate about the digital marketplace landscape and driving online sales growth? PT ZHUANGDI is seeking a highly motivated and experienced E-commerce Specialist to join our dynamic team. In this role, you will be the key driver behind our operational excellence on major e-commerce platforms, ensuring our brand stands out in the competitive market.
As an E-commerce Specialist, you will oversee the end-to-end management of our online storefronts, working closely with internal teams to optimize product visibility, manage customer relationships, and implement data-driven strategies. If you thrive in a fast-paced environment and possess a deep understanding of the Indonesian e-commerce ecosystem, we want to hear from you.
Tanggung Jawab
- Manage and optimize daily operations for Shopee, TikTok Shop, Tokopedia, and other major marketplace platforms.
- Conduct market research and competitor analysis to identify growth opportunities and trends.
- Create and manage product listings, ensuring high-quality images, accurate descriptions, and SEO optimization to boost visibility.
- Oversee customer service inquiries, including order processing, complaints resolution, and feedback management to maintain high seller ratings.
- Analyze sales data, traffic reports, and conversion rates to provide actionable insights and improve marketing strategies.
- Coordinate with logistics and inventory teams to ensure timely order fulfillment and stock availability.
- Execute digital marketing campaigns, including flash sales, promotions, and advertising to drive traffic and conversions.
Kualifikasi
- Minimum of 1-2 years of experience in E-commerce operations, specifically on Shopee, TikTok Shop, and Tokopedia.
- Strong understanding of marketplace algorithms, SEO principles, and digital marketing tools.
- Excellent communication and interpersonal skills in English and Bahasa Indonesia.
- Proficient in using e-commerce management tools and analytics dashboards.
- Detail-oriented with strong problem-solving abilities and the ability to work under pressure.
- Degree in Marketing, Business Administration, or a related field is preferred.