Deskripsi Pekerjaan
Are you a digital retail enthusiast with a passion for driving online sales? PT Inovation Education Mandiri Indonesia is looking for a dynamic and results-oriented E-Commerce Specialist to join our growing team in Cipondoh. In this role, you will be the backbone of our digital storefront, ensuring that our products reach the right audience while maximizing conversion rates across various marketplaces.
As our E-Commerce Specialist, you will manage end-to-end operations, from product listing and inventory management to customer engagement. The ideal candidate has a sharp eye for detail, understands the nuances of major Indonesian e-commerce platforms, and is constantly looking for ways to improve the customer shopping experience. If you are data-driven, creative, and eager to take ownership of our digital sales growth, we want to hear from you.
Tanggung Jawab
- Manage and maintain product listings across all e-commerce platforms (Shopee, Tokopedia, Lazada, etc.).
- Monitor daily inventory levels to ensure seamless order fulfillment and prevent stock-outs.
- Execute promotional campaigns and participate in marketplace flash sales or seasonal events.
- Analyze sales performance data to provide insights and improve store conversion rates.
- Coordinate with the logistics team to ensure timely order processing and shipping.
- Handle customer inquiries, reviews, and complaints to maintain a high store rating.
- Perform regular market research on competitors to adjust pricing and digital strategies effectively.
Kualifikasi
- Bachelor’s degree in Business, Marketing, or a related field (fresh graduates are welcome to apply).
- Proven experience or internship in managing e-commerce seller centers.
- Deep understanding of the Indonesian e-commerce ecosystem and marketplace operational tools.
- Strong analytical skills with proficiency in Microsoft Excel or Google Sheets.
- Excellent communication and customer service skills.
- Ability to multitask in a fast-paced environment and meet tight campaign deadlines.
- Creative mindset for creating compelling product descriptions and visual content.