Deskripsi Pekerjaan
Are you passionate about digital retail and driving online sales? We are seeking a talented E-Commerce Specialist to join our growing team in Surabaya. In this pivotal role, you will oversee the day-to-day operations of our online presence, ensuring seamless customer experiences and maximizing revenue across leading marketplaces.
You will be responsible for product management, including uploading listings, optimizing images, and writing compelling copy to improve SEO ranking. Collaborating with the marketing team, you will execute promotional campaigns, analyze performance metrics, and implement data-driven strategies to boost conversion rates. If you have a knack for digital trends and possess strong analytical skills, we want to hear from you.
Tanggung Jawab
- Manage and optimize product listings on major marketplaces (Shopee, Tokopedia, Lazada).
- Monitor daily sales performance and prepare detailed weekly/monthly reports.
- Execute digital marketing campaigns and flash sales to drive traffic and conversions.
- Coordinate with logistics and customer service teams to ensure timely order fulfillment.
- Analyze competitor strategies and market trends to stay ahead of the curve.
- Maintain high standards for product photography and visual merchandising.
- Engage with customers through timely responses to inquiries and feedback.
Kualifikasi
- Minimum 1-2 years of experience as an E-Commerce Specialist or similar role.
- Strong understanding of marketplace algorithms and basic SEO principles.
- Proficiency in using e-commerce management tools and MS Excel.
- Excellent written and verbal communication skills in Indonesian and English.
- Data-driven mindset with the ability to interpret analytics and derive insights.
- Creative mindset for designing engaging marketing content and copy.
- Ability to work independently and manage multiple tasks effectively in a fast-paced environment.