Deskripsi Pekerjaan
Are you passionate about the digital retail landscape and looking to grow your career in e-commerce? Aerophone Enterprises & Co. is seeking a dynamic and detail-oriented E-Commerce Staff to join our growing team in Cebu City. In today’s fast-paced market, a strong online presence is crucial, and we are looking for a proactive individual to help bridge the gap between our brand and our customers in the digital space.
As part of our Retail & Consumer Products team, you will play a pivotal role in managing our online store operations, ensuring seamless customer experiences, and driving sales through effective engagement. If you have a knack for technology, enjoy solving problems, and want to be part of a forward-thinking company, we want to hear from you.
Our ideal candidate is someone who thrives in a collaborative environment, possesses excellent communication skills, and is eager to learn the ins and outs of e-commerce management. Join us in shaping the future of our online retail strategy.
Tanggung Jawab
- Manage and update product listings on the online store to ensure accuracy and high-quality visuals.
- Process customer orders, handle inquiries, and resolve issues via email, chat, and social media platforms.
- Monitor inventory levels and coordinate with the logistics team to ensure timely stock replenishment.
- Analyze website traffic and sales data to identify trends and optimize performance.
- Collaborate with the marketing team to implement digital campaigns and promotions.
- Maintain the company’s brand image by adhering to visual guidelines across all online channels.
- Assist in the setup and maintenance of the company’s e-commerce platform.
Kualifikasi
- High school diploma or Bachelor’s degree in Marketing, Business Administration, or a related field.
- At least 1 year of experience in e-commerce, customer service, or retail operations.
- Familiarity with online shopping platforms and basic computer skills (Microsoft Office, Excel).
- Strong written and verbal communication skills in English.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Attention to detail and ability to multitask effectively.
- Basic understanding of SEO principles and social media trends is a plus.