Deskripsi Pekerjaan
Are you ready to take your career to the next level? Redpod Indonesia is seeking a dynamic and strategic E-commerce Supervisor to lead our digital growth initiatives. In this pivotal role, you will be at the forefront of our online retail operations, driving revenue, optimizing customer experiences, and leading a high-performing team.
We offer a vibrant work environment in North Jakarta with competitive pay, flexible work arrangements, and ample opportunities for career development. If you have a passion for e-commerce trends, a knack for data analysis, and strong leadership skills, we want you to join our expanding team.
As the E-commerce Supervisor, you will oversee our presence across major marketplaces, manage end-to-end sales strategies, and ensure our brand voice resonates with customers. You will collaborate closely with marketing, creative, and logistics teams to ensure seamless operations and maximize conversion rates.
Tanggung Jawab
- Lead the strategic planning and execution of e-commerce sales channels to drive revenue growth.
- Manage and mentor a team of e-commerce specialists, setting clear goals and performance expectations.
- Analyze key performance indicators (KPIs) such as traffic, conversion rates, and AOV to optimize store performance.
- Coordinate with the marketing team to design and implement digital campaigns, promotions, and seasonal sales.
- Oversee inventory management, product listings, and pricing strategies to ensure stock availability.
- Ensure exceptional customer service and handle complex customer inquiries professionally.
- Stay updated on the latest e-commerce trends, platform features, and SEO best practices.
Kualifikasi
- Bachelor's degree in Marketing, Business Administration, or a related field.
- Minimum of 3-5 years of experience in e-commerce management, with at least 2 years in a supervisory or leadership role.
- Proven track record of managing sales growth on platforms like Shopee, Tokopedia, Lazada, or TikTok Shop.
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- Excellent communication and interpersonal skills to lead teams and liaise with stakeholders.
- Proficiency in Microsoft Office Suite and e-commerce management tools.
- Fluency in both English and Indonesian is highly preferred.