Deskripsi Pekerjaan
Are you a data-driven E-Commerce professional looking to take the next step in your career with a dynamic, fast-growing technology leader? Oase Technology Asia is seeking a highly motivated E-Commerce Supervisor to join our team in Jakarta Utara. In this role, you will be the engine behind our digital sales growth, overseeing day-to-day marketplace operations and ensuring our brand maintains a competitive edge across multiple e-commerce platforms.
The ideal candidate will thrive in a fast-paced environment, possess excellent analytical skills, and have a proven track record of optimizing product visibility and conversion rates. You will work closely with cross-functional teams to implement strategic campaigns, manage inventory, and drive exceptional customer satisfaction. If you are passionate about digital retail and ready to deliver measurable results, we want to hear from you.
We offer a supportive work environment that values performance and growth, providing competitive benefits including BPJS Kesehatan & Ketenagakerjaan, THR, and a performance-based KPI incentive structure.
Tanggung Jawab
- Oversee end-to-end daily operations across major e-commerce marketplaces (e.g., Shopee, Tokopedia, Lazada, TikTok Shop).
- Develop and execute promotional calendars to drive traffic and increase sales conversion rates.
- Manage product listings, including optimizing titles, descriptions, and images for SEO and improved discoverability.
- Monitor and analyze sales performance data to provide actionable insights for continuous improvement.
- Coordinate with logistics and warehouse teams to ensure timely order fulfillment and accurate inventory management.
- Maintain high seller ratings and ensure prompt resolution of customer inquiries and complaints.
- Manage and supervise a small team to ensure departmental KPIs are met or exceeded.
Kualifikasi
- Bachelor’s degree in Business, Marketing, Management, or a related field.
- Minimum 2-3 years of proven experience in E-Commerce management or a supervisory role.
- In-depth knowledge of Indonesian marketplace ecosystems (Shopee, Tokopedia, etc.) and their backend management tools.
- Strong analytical mindset with the ability to interpret data and generate performance reports.
- Excellent communication and leadership skills with the ability to mentor team members.
- Proficient in MS Excel (Pivot Tables, VLOOKUP) and other productivity tools.
- Highly organized, detail-oriented, and able to work under tight deadlines.