Deskripsi Pekerjaan
Are you a digital retail strategist with a passion for the beauty and cosmetics industry? ViVA Communications is seeking a dynamic and results-oriented Ecommerce Manager to join our growing team in Ortigas. In this role, you will be the driving force behind our online sales growth, overseeing our presence on major digital marketplaces and social commerce platforms.
We are looking for a candidate who understands the unique nuances of the beauty sector—from trend forecasting to customer journey optimization. You will manage end-to-end ecommerce operations, ensuring that our brand message remains consistent while maximizing revenue across TikTok Shop, Lazada, and Shopee. If you have a proven track record of scaling digital storefronts and love keeping up with the latest digital communication trends, we want to hear from you.
Tanggung Jawab
- Develop and execute comprehensive ecommerce strategies to drive revenue growth across TikTok Shop, Lazada, and Shopee.
- Manage end-to-end product listings, including inventory tracking, high-quality content updates, and promotional campaigns.
- Collaborate with marketing teams to synchronize social media campaigns with platform-specific promotional events (e.g., 9.9, 11.11 sales).
- Analyze daily sales data and platform performance metrics to identify opportunities for conversion rate optimization.
- Coordinate with logistics and customer service teams to ensure seamless order fulfillment and high customer satisfaction ratings.
- Stay ahead of digital commerce trends, particularly within the beauty and cosmetics niche, to maintain a competitive advantage.
- Manage marketing budget allocation across different platforms to ensure the highest return on ad spend (ROAS).
Kualifikasi
- Bachelor’s degree in Marketing, Business Administration, or a related field.
- At least 3-5 years of experience in ecommerce management, specifically within the retail or beauty/cosmetics industry.
- In-depth knowledge of managing seller centers for Lazada, Shopee, and TikTok Shop.
- Strong analytical skills with proficiency in data-driven decision-making and performance reporting.
- Excellent understanding of digital marketing funnels, customer retention strategies, and social commerce.
- Highly organized with the ability to manage multiple platform campaigns simultaneously.
- Strong verbal and written communication skills in English and Filipino.