Deskripsi Pekerjaan
Are you a data-driven Ecommerce professional looking to make a significant impact with a global technology leader? Hisense is currently seeking an experienced and ambitious Ecommerce Supervisor to join our dynamic team in Jakarta. In this role, you will be at the forefront of our digital transformation, managing end-to-end operations across Indonesia's leading marketplaces.
You will play a pivotal role in driving online sales growth, optimizing store visibility, and ensuring a seamless customer experience. We are looking for a strategic thinker who understands the nuances of the Indonesian e-commerce landscape and has a proven track record of scaling digital operations. If you are passionate about consumer electronics and excel in fast-paced retail environments, we want to hear from you.
Tanggung Jawab
- Develop and execute comprehensive e-commerce strategies to achieve monthly and quarterly sales targets on Shopee, TikTok Shop, and Tokopedia.
- Manage end-to-end store operations, including product listing optimization, inventory management, and pricing strategy.
- Analyze platform-specific metrics and KPIs to generate actionable insights and improve conversion rates.
- Collaborate with marketing teams to coordinate campaigns, flash sales, and promotional activities for high-traffic events.
- Monitor competitor activity and market trends to maintain a competitive edge in the electronics category.
- Ensure high-quality customer service standards and maintain excellent store ratings through effective issue resolution.
- Coordinate with logistics and warehouse teams to ensure timely order fulfillment and stock availability.
Kualifikasi
- Bachelor’s degree in Marketing, Business Administration, or a related field.
- Minimum of 3-5 years of proven experience in e-commerce operations, preferably within the consumer electronics sector.
- Deep expertise in managing operations on Shopee, TikTok Shop, and Tokopedia.
- Strong analytical skills with proficiency in Microsoft Excel and platform-native data reporting tools.
- Ability to thrive in a high-pressure, fast-paced environment while managing multiple priorities.
- Excellent communication skills in both Bahasa Indonesia and English.
- Strong understanding of digital marketing tools and search engine optimization (SEO) within e-commerce marketplaces.