Deskripsi Pekerjaan
Join Hays Recruitment as an Employee Benefits Claims Assessor with a top international life insurer offering competitive compensation up to RM66k per annum. This pivotal role requires meticulous attention to detail and expertise in evaluating employee benefits claims to ensure accurate processing and compliance with regulatory standards. You'll work in a dynamic environment where your analytical skills directly impact claimant satisfaction and operational efficiency. The position offers exceptional growth potential within a globally recognized organization committed to professional development and employee welfare.
As a key member of the claims team, you'll collaborate with cross-functional departments to streamline processes and implement best practices. This role is ideal for professionals seeking to advance their careers in insurance operations while contributing to meaningful employee benefits programs. The comprehensive compensation package includes performance incentives, professional development opportunities, and a supportive work culture.
Tanggung Jawab
- Review and assess employee benefits claims for accuracy and compliance with company policies
- Investigate claim documentation and resolve discrepancies through stakeholder communication
- Maintain detailed claim records and ensure timely processing within SLAs
- Collaborate with HR departments to align benefits administration with organizational needs
- Stay updated on regulatory changes affecting employee benefits claims processing
- Provide exceptional customer service to claimants and internal stakeholders
- Contribute to process improvement initiatives for claims management efficiency
Kualifikasi
- Bachelor's degree in Business, Finance, Insurance, or related field
- Minimum 2 years of experience in claims assessment or employee benefits administration
- Strong analytical skills with attention to detail and problem-solving abilities
- Proficiency in claims management software and MS Office applications
- Excellent communication skills with ability to explain complex policies clearly
- Knowledge of Malaysian insurance regulations and industry standards
- Ability to work independently and manage competing priorities effectively