Deskripsi Pekerjaan
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We are seeking a dedicated Employee Services Specialist to join our dynamic HR team in Santa Ana, Metro Manila. In this pivotal role, you will serve as the primary point of contact for employee inquiries, ensuring seamless delivery of HR services and fostering a positive workplace culture. You will manage employee relations, benefits administration, and onboarding processes while maintaining strict compliance with local labor regulations. AECOM offers a collaborative environment where your expertise will directly impact employee satisfaction and organizational success. If you're passionate about HR excellence and thrive in fast-paced settings, this opportunity is your gateway to growth with a global industry leader.
Tanggung Jawab
- Act as primary liaison for employee inquiries regarding HR policies, benefits, and payroll
- Manage end-to-end employee lifecycle processes including onboarding, offboarding, and transfers
- Administer employee benefits programs and coordinate with insurance providers
- Ensure compliance with Philippine labor laws and company HR standards
- Investigate and resolve employee relations issues with empathy and discretion
- Maintain accurate HR records using HRIS systems
- Collaborate with payroll team to resolve compensation discrepancies
- Support HR initiatives such as engagement surveys and training programs
Kualifikasi
- Bachelor's degree in Human Resources, Business Administration, or related field
- 2+ years of experience in employee services or HR operations
- Strong knowledge of Philippine labor laws and HR best practices
- Proficiency in HRIS systems (e.g., Workday, SAP HR)
- Exceptional communication and interpersonal skills
- Problem-solving abilities with attention to detail
- Certification in HR (e.g., PHR, SHRM-CP) is advantageous
- Experience in multinational companies preferred