Deskripsi Pekerjaan
Join our dynamic team at iCare HMO as an Enrollment and Billing Associate and play a crucial role in ensuring seamless healthcare services for our members. In this position, you will be responsible for managing benefit plans for corporate clients, ensuring accurate setup in our IHC system, and facilitating timely member enrollment. Your attention to detail and organizational skills will directly contribute to the satisfaction of our clients and members alike.
As an Enrollment and Billing Associate, you will be the backbone of our operations, handling critical administrative tasks with precision and efficiency. This role offers an excellent opportunity to grow your career in the healthcare industry while making a meaningful impact on people's lives. If you are a detail-oriented professional with a passion for customer service and healthcare administration, we encourage you to apply.
iCare HMO is committed to providing comprehensive healthcare solutions to Filipinos nationwide. We value our employees and offer a supportive work environment that fosters professional development and personal growth. Join us in our mission to make quality healthcare accessible to all.
Tanggung Jawab
- Manage benefit plans for corporate clients, ensuring accurate configuration in the IHC system
- Process and verify member enrollment applications to ensure timely and accurate implementation
- Handle billing inquiries and resolve discrepancies in a timely manner
- Maintain accurate records of member information and benefit plans
- Coordinate with internal departments to ensure seamless service delivery
- Prepare regular reports on enrollment status and billing activities
- Assist in the development and implementation of enrollment and billing procedures
- Provide excellent customer service to both corporate clients and individual members
Kualifikasi
- Bachelor's degree in Accounting, Business Administration, Healthcare Management, or related field
- At least 1-2 years of experience in billing, enrollment, or healthcare administration
- Proficiency in using healthcare information systems and software applications
- Strong attention to detail with excellent organizational and time management skills
- Excellent communication and interpersonal skills
- Ability to handle sensitive information with confidentiality and professionalism
- Problem-solving skills with the ability to work independently and as part of a team
- Knowledge of healthcare industry regulations and standards is a plus