Deskripsi Pekerjaan
Are you a fresh graduate from a Medical Allied course looking to launch your career in healthcare customer service? We have an exciting opportunity for you to join our dynamic team as an Entry Level Healthcare Customer Service Representative in Taguig City.
In this role, you will be the first point of contact for patients and healthcare providers, delivering exceptional service while building valuable professional skills. You will receive comprehensive training and gain hands-on experience in handling patient inquiries, processing appointments, and supporting various healthcare administrative functions.
This is a great opportunity for fresh graduates who are passionate about healthcare and want to develop a rewarding career in a growing industry. We offer great benefits, continuous professional development, and clear pathways for career advancement. You'll work in a supportive environment that recognizes and rewards hard work.
Our team values teamwork, integrity, and excellence. We believe in investing in our people and providing them with the tools and resources needed to succeed. If you're ready to take the first step toward a meaningful career in healthcare, apply today and become part of our dedicated team.
Tanggung Jawab
- Handle patient inquiries via phone, email, and chat with professionalism and empathy
- Process appointment bookings and manage patient scheduling systems accurately
- Maintain updated patient records and ensure proper documentation
- Coordinate with medical staff and healthcare providers to resolve patient concerns
- Provide clear and accurate information about services, policies, and procedures
- Meet performance targets while maintaining high quality standards
- Participate in training programs to enhance product knowledge and skills
Kualifikasi
- Bachelor's degree in Medical Allied courses (Nursing, Pharmacy, Physical Therapy, Medical Technology, or equivalent)
- Fresh graduates are encouraged to apply – no prior experience required
- Excellent verbal and written communication skills in English
- Strong interpersonal skills with a customer-focused attitude
- Proficient in Microsoft Office applications and basic computer operations
- Ability to work in a fast-paced environment and handle multiple tasks
- Willingness to work in Taguig City and adapt to shifting schedules